Repairs & After Sales Service:

UK

Newmarket and rest of East Anglia area

John Lloyd is the After sales technician for Newmarket and the rest of East Anglia. He is available for call-out requests. Please book an appointment with John on 07776 157 510, or click Contact on the right of the menu bar above. John would expect to be with you within three working days.

The costs are (inclusive of the first hour on site):

  • for clients within 40 miles of Newmarket – a maximum of £120.00 + VAT
  • for clients between 41 and 100 miles of Newmarket – £200.00 + VAT

Any new components or parts that are required, will be charged accordingly.

All other Areas in the U.K.

If a callout is required by our mobile repairs & after sales service team, then this is available. We would hope to attend within 7 working days. Please contact us on 01939 220667, 07774 783 247, or william@horseweigh.com

The costs are (inclusive of the first hour on site):

  • for clients within 200 miles of our office address – £250.00 + VAT
  • for clients over 200 miles of our office address – £295.00 + VAT
  • subsequent hours on site will be charged at £35.00 + VAT per hour

Any new components or parts that are required, will be charged accordingly.

U.K., Ireland and Europe: minor repairs and replacement parts

Paul Dalton is available for minor repairs and replacement parts and after sales support. He works from 8.30am – 4.30pm, Monday to Friday.

Any repairs should be carefully packaged (with compliment slip) and posted / couriered to:

Paul Dalton,
Repair Department,
The Allflex Group Ltd.,
1, Greencroft Industrial Park,
Stanley,
County Durham.
DH9 7YA
UK

Tel: 07720 090 343
Email: paul.dalton@ritchey.co.uk
Please copy William Bedell in to any enquiry on william@horseweigh.com

Middle East

Irfan Yusuf, at Reliable Industrial Equipment Co. LLC

PO Box 76485,
S-8, Al Habtour Showroom,
Nadd Al Hamar Road,
Dubai,
United Arab Emirates

Tel: 009714 2896005
Mobile: 0097155 501 4498
Fax: 009714 2896605

Email: info@reliablegulf.com

Downloads

Product Brochure

Assembly Instructions

Indicator Comparison